{"id":30,"date":"2014-02-26T17:50:32","date_gmt":"2014-02-26T17:50:32","guid":{"rendered":"http:\/\/krieger.jhu.edu\/it\/?page_id=30"},"modified":"2023-03-24T13:30:45","modified_gmt":"2023-03-24T17:30:45","slug":"support-software","status":"publish","type":"page","link":"https:\/\/krieger.jhu.edu\/it\/support-software\/","title":{"rendered":"Support &amp; Software"},"content":{"rendered":"<h5>How-To<\/h5>\n<ul>\n<li><a href=\"https:\/\/my.jh.edu\/portal\/web\/jhupub\/login-firsttimejheduser\">New User (JHED)<\/a><\/li>\n<li><a href=\"https:\/\/my.jh.edu\/portal\/web\/jhupub\/login-forgottenpassword\">Reset forgotten password<\/a><\/li>\n<li><a href=\"http:\/\/www.it.johnshopkins.edu\/services\/network\/wireless\/\">Connect to wireless at Homewood campus<\/a><a href=\"https:\/\/my.johnshopkins.edu\/uPortal\/render.userLayoutRootNode.uP?uP_fname=passwordreset\"><br \/>\n<\/a><\/li>\n<li><a href=\"https:\/\/krieger.jhu.edu\/it\/support-software\/mfa-multi-factor-authentication\/\">Multi-factor Authentication (MFA)<\/a><\/li>\n<li><a href=\"https:\/\/livejohnshopkins.sharepoint.com\/sites\/Office365Hub\/SitePages\/VPN-Resource-Center.aspx\">Connect to Hopkins VPN (Ivanti Secure Access)<\/a><\/li>\n<li><a href=\"https:\/\/johnshopkins.service-now.com\/serviceportal\">Purchase software<\/a>&nbsp;(Departmental)<\/li>\n<li><a href=\"http:\/\/jhu.onthehub.com\" target=\"_blank\" rel=\"noopener noreferrer\">Purchase software<\/a> (Personal)<\/li>\n<li><a href=\"https:\/\/ctei.jhu.edu\/tools-and-tech\/canvas\">Get help with Canvas<\/a><\/li>\n<li><a href=\"http:\/\/help.sset.jhu.edu\/display\/FAC\/Home\">Get help with SIS<\/a><\/li>\n<li><a href=\"http:\/\/www.cer.jhu.edu\/panopto.html\">Use Panopto lecture capture<\/a><\/li>\n<li><a href=\"https:\/\/krieger.jhu.edu\/it\/support-software\/ksas-zoom-support\/\">KSAS Zoom<\/a><\/li>\n<\/ul>\n<h5>Available Software (for information on how to access or to request additional titles, contact your departmental IT resource)<\/h5>\n<ul>\n<li>Microsoft Office<\/li>\n<li>Matlab<\/li>\n<li>Mathematica<\/li>\n<li>ChemBioDraw Ultra<\/li>\n<li>IDL &amp; ENVI<\/li>\n<li>JMP<\/li>\n<li>Stata\/BE<\/li>\n<li>ERDAS (including student licenses)<\/li>\n<\/ul>\n<h5>Downloads<\/h5>\n<ul>\n<li><a href=\"https:\/\/jh.app.box.com\/s\/0bqru06ahqv6vyeqe6ygdixeki3am6x7\">SAP GUI Client (Windows Only)<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>How-To New User (JHED) Reset forgotten password Connect to wireless at Homewood campus Multi-factor Authentication (MFA) Connect to Hopkins VPN (Ivanti Secure Access) Purchase software&nbsp;(Departmental) Purchase software (Personal) Get help with Canvas Get help with SIS Use Panopto lecture capture KSAS Zoom Available Software (for information on how to access or to request additional titles, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":4,"comment_status":"open","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-30","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/krieger.jhu.edu\/it\/wp-json\/wp\/v2\/pages\/30","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/krieger.jhu.edu\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/krieger.jhu.edu\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/krieger.jhu.edu\/it\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/krieger.jhu.edu\/it\/wp-json\/wp\/v2\/comments?post=30"}],"version-history":[{"count":5,"href":"https:\/\/krieger.jhu.edu\/it\/wp-json\/wp\/v2\/pages\/30\/revisions"}],"predecessor-version":[{"id":531,"href":"https:\/\/krieger.jhu.edu\/it\/wp-json\/wp\/v2\/pages\/30\/revisions\/531"}],"wp:attachment":[{"href":"https:\/\/krieger.jhu.edu\/it\/wp-json\/wp\/v2\/media?parent=30"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}