Krieger Information Technology (KIT) is a team of technologists who serve the faculty, staff, and students of the JHU Zanvyl Krieger School of Arts & Sciences.  KIT also provides support for all Registrar controlled classrooms on the Homewood campus, as well as A/V service for campus events, through our Classroom and Audiovisual Technology Support team (KITCATS).

Having a Problem?

  • Browse our Support section
    Chances are good that other people have had the same problem you’re having right now. We’ve put together some helpful how-to guides to walk you through some of the most common problems.
  • Contact your department IT support
  • Call or email your IT contact for assistance.
  • For problems with classroom technology, call 410.516.6699 or email kitcats@jhu.edu.
  • For the Dean’s Office and administrative offices, email doit@jh.edu.
  • For Physics & Astronomy, email pha-help@jhu.edu.
  • For Psychological & Brain Sciences, Cognitive Science or the Mind-Brain Institute, email brain-it@jhu.edu.
  • For Advanced Academic Programs, call the AAP IT Helpdesk at 202.452.1930 or email aapithelp@jhu.edu.

News & Alerts

View All Posts 

Retiring KSAS Qualtrics

With the completion of the migration to the enterprise license of Qualtrics, we will retire the KSAS instance in March. If you have been missed in the migration or have continued to use your KSAS account, please contact Krieger IT by March 10. We can assist with manual migration of your surveys and data. Any […]

Qualtrics update

The migration from our divisional Qualtrics environment to the new, enterprise one, is now complete. Existing users should now login at jh.qualtrics.com, using their JHED IDs and passwords. Migrated users should check to make sure that all surveys and data were successfully transferred. If, for some reason, you were missed in the migration, contact Krieger […]

KSAS Zoom

Krieger School staff and faculty can request licensed Zoom accounts by sending email to ksaszoom@jhu.edu. As of now, your Zoom userid will be tied to your email address. In the coming months, we will be adding JHED-authentication for KSAS Zoom. KSAS Zoom users will continue to login at zoom.us, NOT jh.zoom.us. Students and postdocs are […]