Krieger Information Technology (KIT) is a team of technologists who serve the faculty, staff, and students of the JHU Zanvyl Krieger School of Arts & Sciences.  KIT also provides support for all Registrar controlled classrooms on the Homewood campus, as well as A/V service for campus events, through our Classroom and Audiovisual Technology Support team (KITCATS).

Having a Problem?

  • Browse our Support section
    Chances are good that other people have had the same problem you’re having right now. We’ve put together some helpful how-to guides to walk you through some of the most common problems.
  • Contact your department IT support
  • Call or email your IT contact for assistance.
  • For problems with classroom technology, call 410.516.6699 or email kitcats@jhu.edu.
  • For Physics & Astronomy, email pha-help@jhu.edu.
  • For Psychological & Brain Sciences, Cognitive Science or the Mind-Brain Institute, email brain-it@jhu.edu.
  • For Advanced Academic Programs, call the AAP IT Helpdesk at 202.452.1930 or email aapithelp@jhu.edu.

News & Alerts

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KSAS Zoom

Krieger School staff and faculty can request licensed Zoom accounts by sending email to ksaszoom@jhu.edu. As of now, your Zoom userid will be tied to your email address. In the coming months, we will be adding JHED-authentication for KSAS Zoom. KSAS Zoom users will continue to login at zoom.us, NOT jh.zoom.us. Students and postdocs are […]

Number Matching MFA

As cyber threats have increased in recent years, simple reliance on password protection is insufficient to keep your data and resources safe.  Multi-factor authentication is required for off-campus access to many JHU services, including access to the campus network via the VPN.   Most of us are familiar with the Microsoft Authenticator on our mobile devices […]

Mac Laptops in Classrooms

For instructors using Mac laptops in classrooms, please test out their use with the projection system in advance. We recommend using the AirMedia (wireless presentation) option when available. If you prefer to use the HDMI connection, you will need to supply your own adapter. Use only Apple-certified adapters, which can be purchased at the JHU […]